The moment your order ships you receive an email with the tracking number and a link. Delivery is typically 6–10 business days across the EU and US.
Where is my tracking email?
It is sent within 1–2 business days of your order. Check spam/promotions first; if it is not there, contact us with your order number via the contact page and we will resend it within one business day.
Tracking has not moved in a while?
Tracking often pauses for 2–3 days during line-haul and customs pre-clearance. That is normal. If it has not moved for 6+ days, tell us and we will chase the carrier from our side. If a parcel is genuinely lost, you choose: free reshipment or full refund.