The short version: free tracked shipping on every order, dispatched in 1-2 business days, delivered in 4-15 business days depending on the country (most orders land in 6-12). The price at checkout is the full price, no surprises at the door.
Countries we ship to
We ship to 26 countries: the United States and 25 EU countries. The estimates below count business days after dispatch, on tracked, duty-paid lines. Remote areas can take a few days longer.
| Country | Delivery after dispatch |
|---|---|
| United States | 5-11 business days |
| Austria | 8-15 business days |
| Belgium | 4-12 business days |
| Bulgaria | 10-15 business days |
| Croatia | 9-12 business days |
| Czechia | 4-7 business days |
| Denmark | 5-11 business days |
| Estonia | 7-10 business days |
| Finland | 6-11 business days |
| France | 7-10 business days |
| Germany | 6-8 business days |
| Greece | 4-8 business days |
| Hungary | 12-14 business days |
| Ireland | 6-9 business days |
| Italy | 8-15 business days |
| Latvia | 10-15 business days |
| Lithuania | 8-13 business days |
| Luxembourg | 6-9 business days |
| Netherlands | 7-15 business days |
| Poland | 4-9 business days |
| Portugal | 5-9 business days |
| Romania | 7-10 business days |
| Slovakia | 13-15 business days |
| Slovenia | 9-12 business days |
| Spain | 8-15 business days |
| Sweden | 6-11 business days |
Not on the list: Malta and Cyprus. The only parcel lines there are slow or expensive enough that we will not put your order on them. That can change; if you are there and want a SquareFoot piece, write to us and we will tell you honestly what is possible.
Timelines
Order processing: 1-2 business days.
Delivery: per the table above. Most orders arrive in 6-12 business days.
Tracking: emailed to you the moment your order ships, and trackable end to end.
Duties and taxes
Everything is included in the checkout price. We ship on duty-paid lines, which means no customs bills, no carrier “handling fees,” no cash-on-delivery surprises. If any carrier ever asks you to pay anything, refuse, contact us, and we will fix it.
If something goes wrong
Parcel stuck, lost, or arrives damaged? Tell us via the contact page. Lost parcels are reshipped or refunded in full. Your choice. Damaged items are replaced free; you do not have to ship anything back.